Warranty
We take pride in the quality of our Pots & Planters. Each item is carefully selected and packaged to ensure it arrives in perfect condition. We offer a 30-day limited warranty to cover any issues related to manufacturing defects or damage during transit.
Warranty Duration
Our products are covered by a 30-day limited warranty from the date of delivery.
What’s Covered
This warranty applies to:
- Cracks, chips, or breakage due to manufacturing defects
- Damage caused during shipping
- Incorrect item received
If any of the above applies, we’ll happily replace the item or offer a full refund—at no extra cost to you.
What’s Not Covered
The warranty does not cover:
- Damage caused by improper use, mishandling, or accidental drops
- Normal wear and tear (e.g., fading, minor surface scratches)
- Damage from weather exposure (if used outdoors without proper care)
- Modifications or alterations made after delivery
Warranty Claim Process
To make a warranty claim:
- Email us at contactwearlop@gmail.com within 30 days of delivery
- Include your order number and clear photos of the issue
- Our team will review and respond within 2 business days
If approved, we will:
- Send a replacement at no cost, or
- Issue a full refund to your original payment method
Contact Information
We take pride in the quality of our Pots & Planters. Each item is carefully selected and packaged to ensure it arrives in perfect condition. We offer a 30-day limited warranty to cover any issues related to manufacturing defects or damage during transit.
Warranty Duration
Our products are covered by a 30-day limited warranty from the date of delivery.
What’s Covered
This warranty applies to:
- Cracks, chips, or breakage due to manufacturing defects
- Damage caused during shipping
- Incorrect item received
If any of the above applies, we’ll happily replace the item or offer a full refund—at no extra cost to you.
What’s Not Covered
The warranty does not cover:
- Damage caused by improper use, mishandling, or accidental drops
- Normal wear and tear (e.g., fading, minor surface scratches)
- Damage from weather exposure (if used outdoors without proper care)
- Modifications or alterations made after delivery
Warranty Claim Process
To make a warranty claim:
- Email us at contactwearlop@gmail.com within 30 days of delivery
- Include your order number and clear photos of the issue
- Our team will review and respond within 2 business days
If approved, we will:
- Send a replacement at no cost, or
- Issue a full refund to your original payment method
Contact Information
Store Name: Wearlop
Email: contactwearlop@gmail.com
Phone: +33 751586958
Address: 61 Rue Etienne Marcel, 42300 Roanne, France